1. Introduction
AiGlide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered academic intelligence platform ("the Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us, including:
- Account Information: Email address, password (hashed), and any profile information you choose to provide
- Content: Messages, prompts, images, files, and other content you submit through the Service
- Task Information: Educational tasks, submissions, grades, and related academic data
- Communication: Information you provide when contacting us for support
2.2 Automatically Collected Information
When you use the Service, we automatically collect certain information, including:
- Usage Data: How you interact with the Service, features used, and time spent
- Device Information: Device type, operating system, browser type, and device identifiers
- Log Data: IP address, access times, pages viewed, and referring URLs
- Location Data: General geographic location based on IP address (country-level)
- Session Information: Session IDs and authentication tokens
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Maintain your session and authentication status
- Analyze how you use our Service to improve functionality
- Provide personalized content and features
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve the Service
- To process your requests and transactions
- To authenticate your identity and manage your account
- To generate AI responses and provide academic assistance
- To grade and assess academic work submitted through the Service
- To communicate with you about the Service, including updates and support
- To analyze usage patterns and improve user experience
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our Terms of Service
- To conduct research and analytics (in anonymized form)
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- AI technology providers (e.g., xAI) to generate responses
- Cloud hosting and infrastructure providers
- Email service providers for communications
- Analytics and monitoring services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
4.4 With Your Consent
We may share your information with your explicit consent or at your direction.
4.5 We Do Not Sell Your Data
AiGlide does not sell, rent, or trade your personal information to third parties for their marketing purposes. We are committed to protecting your privacy and will never monetize your personal data by selling it to advertisers or other third parties.
The only circumstances under which we share your information are those described in sections 4.1 through 4.4 above, and in all cases, we take appropriate measures to ensure your data is protected and used only for the specified purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication and authorization mechanisms
- Regular security assessments and updates
- Access controls and employee training
- Prepared statements and input validation to prevent SQL injection
- Rate limiting and security headers
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Provide the Service to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Maintain security and prevent fraud
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes. Some information may remain in backup systems for a limited period.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at info@ai-glide.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. Children's Privacy
The Service is not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.
10. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information is collected, used, shared, or sold
- The right to delete personal information
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at info@ai-glide.com.
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
To exercise these rights, please contact us at info@ai-glide.com.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending email notifications for material changes (if applicable)
You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: info@ai-glide.com
We will respond to your inquiry within a reasonable timeframe.